Do you want a drop down box for the state, but you don’t want to break core CRM functionality?
In CRM 4.0 I had posted an article about changing the CRM Address State to a drop down box. I have went back and updated the code a little (fixed a bug) and it will work with CRM 2011.
Ok, this script uses the same methods I used in CRM 4 to show the states for the United States and Canada (You can always modify it to have more options). This will help restrict what people put in the state field by providing them a drop down box. It will also allow them to view the old text box and enter any custom information just by clicking on ‘* ENTER A CUSTOM PROVINCE *’.
This script will work on the onload for a lead, contact, account, and sales-contact.