CRM 2011: Making the state field a drop down

Carlton Colter — Wed, 11 May 2011 16:08:12 +0000

Do you want a drop down box for the state, but you don’t want to break core CRM functionality?

In CRM 4.0 I had posted an article about changing the CRM Address State to a drop down box. While I had gone back and updated the code to work with CRM 2011, some people still had problems using it. Also, it wasn’t the best way to do it in CRM 2011. With the web-resources in CRM 2011 there is a completely supported way of creating a state drop down!

You can use an html web-resource! Below is the source for the html web resource, then you just need to hide the state drop down on your form and add the web resource and set the data parameter to the field id, such as address1_stateorprovince.

This helps by providing a set of default option in a drop-down box. It also supports (** Other) which will show a text box for entering something not in the drop down. This web-resource works on any entity where you need a state drop down.

Here is the configuration for the HTML Web Resource on the Contact form:

State Drop Down Web Resource Properties

StateDropDown.html:



State Drop Down

CRM 4: Change CRM Address State to a drop down box.

Carlton Colter — Tue, 12 May 2009 01:35:21 +0000

Do you want a drop down box for the state, but you don’t want to break core CRM functionality?

Ok. This little onload script will show the states for the United States and Canada (You can always modify it to have more options). This will help restrict what people put in the state field by providing them a drop down box. It will also allow them to view the old text box and enter any custom information just by clicking on ‘* ENTER A CUSTOM PROVINCE *’.

This script will work on the onload for a lead, contact, account, and sales-contact.

Please post a comment and let me know what you think!

If you’re a consultant and you use this, please at least give us credit and provide the customer with the web address to our blog.

Onload Jscript Code:

function ddlState ()
{

	// Get the state or province cell.
	var provinceid = 'stateorprovince';
	var statecell = document.getElementById(provinceid + '_d');

	if (!statecell)
	{
		provinceid = 'address1_stateorprovince';
		statecell = document.getElementById(provinceid + '_d');
	}

	var stateobject = document.getElementById(provinceid);
	stateobject.style.display = 'none';

	var statevalue = stateobject.value;

	var ddl = document.createElement('select');
	ddl.setAttribute('id','new_stateorprovince');
	ddl.setAttribute('class','ms-crm-SelectBox');
	ddl.setAttribute('req','2');
	ddl.setAttribute('height','4');
	ddl.setAttribute('style','IME-MODE: auto');

	// Build some lists.
	var CStateName = new Array();
	var CStateAbbr = new Array();
	var USStateName = new Array();
	var USStateAbbr = new Array();

	// If nothing is entered for state, show SELECT A STATE
	var found=false;
	if (statevalue.length<1)
	{
		stateoption=document.createElement('option');
		stateoption.setAttribute('value','');
		stateoption.innerHTML = ' ** SELECT A STATE ** ';
		ddl.appendChild(stateoption);
		found=true;
	}

	// Build Canada Array
	CStateName[0]  = "Alberta";                   CStateAbbr[0]  = "AB";
	CStateName[1]  = "British Columbia";          CStateAbbr[1]  = "BC";
	CStateName[2]  = "Manitoba";                  CStateAbbr[2]  = "MB";
	CStateName[3]  = "New Brunswick";             CStateAbbr[3]  = "NB";
	CStateName[4]  = "Newfoundland and Labrador"; CStateAbbr[4]  = "NL";
	CStateName[5]  = "Northwest Territories";     CStateAbbr[5]  = "NT";
	CStateName[6]  = "Nova Scotia";               CStateAbbr[6]  = "NS";
	CStateName[7]  = "Nunavut";                   CStateAbbr[7]  = "NU";
	CStateName[8]  = "Ontario";                   CStateAbbr[8]  = "ON";
	CStateName[9]  = "Prince Edward Island";      CStateAbbr[9]  = "PE";
	CStateName[10] = "Quebec";                    CStateAbbr[10] = "QC";
	CStateName[11] = "Saskatchewan";              CStateAbbr[11] = "SK";
	CStateName[12] = "Yukon";                     CStateAbbr[12] = "YT";

	// Build US Array
	USStateName[0]  = "Alabama";        USStateAbbr[0]  = "AL";
	USStateName[1]  = "Alaska";         USStateAbbr[1]  = "AK";
	USStateName[2]  = "Arizona";        USStateAbbr[2]  = "AZ";
	USStateName[3]  = "Arkansas";       USStateAbbr[3]  = "AR";
	USStateName[4]  = "California";     USStateAbbr[4]  = "CA";
	USStateName[5]  = "Colorado";       USStateAbbr[5]  = "CO";
	USStateName[6]  = "Connecticut";    USStateAbbr[6]  = "CT";
	USStateName[7]  = "District of Columbia"; USStateAbbr[7]  = "DC";
	USStateName[8]  = "Delaware";       USStateAbbr[8]  = "DE";
	USStateName[9]  = "Florida";        USStateAbbr[9]  = "FL";
	USStateName[10]  = "Georgia";       USStateAbbr[10]  = "GA";
	USStateName[11] = "Hawaii";         USStateAbbr[11] = "HI";
	USStateName[12] = "Idaho";          USStateAbbr[12] = "ID";
	USStateName[13] = "Illinois";       USStateAbbr[13] = "IL";
	USStateName[14] = "Indiana";        USStateAbbr[14] = "IN";
	USStateName[15] = "Iowa";           USStateAbbr[15] = "IA";
	USStateName[16] = "Kansas";         USStateAbbr[16] = "KS";
	USStateName[17] = "Kentucky";       USStateAbbr[17] = "KY";
	USStateName[18] = "Louisiana";      USStateAbbr[18] = "LA";
	USStateName[19] = "Maine";          USStateAbbr[19] = "ME";
	USStateName[20] = "Maryland";       USStateAbbr[20] = "MD";
	USStateName[21] = "Massachusetts";  USStateAbbr[21] = "MA";
	USStateName[22] = "Michigan";       USStateAbbr[22] = "MI";
	USStateName[23] = "Minnesota";      USStateAbbr[23] = "MN";
	USStateName[24] = "Mississippi";    USStateAbbr[24] = "MS";
	USStateName[25] = "Missouri";       USStateAbbr[25] = "MO";
	USStateName[26] = "Montana";        USStateAbbr[26] = "MT";
	USStateName[27] = "Nebraska";       USStateAbbr[27] = "NE";
	USStateName[28] = "Nevada";         USStateAbbr[28] = "NV";
	USStateName[29] = "New Hampshire";  USStateAbbr[29] = "NH";
	USStateName[30] = "New Jersey";     USStateAbbr[30] = "NJ";
	USStateName[31] = "New Mexico";     USStateAbbr[31] = "NM";
	USStateName[32] = "New York";       USStateAbbr[32] = "NY";
	USStateName[33] = "North Carolina"; USStateAbbr[33] = "NC";
	USStateName[34] = "North Dakota";   USStateAbbr[34] = "ND";
	USStateName[35] = "Ohio";           USStateAbbr[35] = "OH";
	USStateName[36] = "Oklahoma";       USStateAbbr[36] = "OK";
	USStateName[37] = "Oregon";         USStateAbbr[37] = "OR";
	USStateName[38] = "Pennsylvania";   USStateAbbr[38] = "PA";
	USStateName[39] = "Rhode Island";   USStateAbbr[39] = "RI";
	USStateName[40] = "South Carolina"; USStateAbbr[40] = "SC";
	USStateName[41] = "South Dakota";   USStateAbbr[41] = "SD";
	USStateName[42] = "Tennessee";      USStateAbbr[42] = "TN";
	USStateName[43] = "Texas";          USStateAbbr[43] = "TX";
	USStateName[44] = "Utah";           USStateAbbr[44] = "UT";
	USStateName[45] = "Vermont";        USStateAbbr[45] = "VT";
	USStateName[46] = "Virginia";       USStateAbbr[46] = "VA";
	USStateName[47] = "Washington";     USStateAbbr[47] = "WA";
	USStateName[48] = "West Virginia";  USStateAbbr[48] = "WV";
	USStateName[49] = "Wisconsin";      USStateAbbr[49] = "WI";
	USStateName[50] = "Wyoming";        USStateAbbr[50] = "WY";

	// Build the drop down
	var stateoption;
	stateoption=document.createElement('option');
	stateoption.setAttribute('value','');
	stateoption.innerHTML = '---United States--------';
	ddl.appendChild(stateoption);

	var i=0;
	for(i=0;i

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CRM 2011: Making the state field a drop down

CRM 4: Change CRM Address State to a drop down box.